Privacy & Cookies

Last updated: 11 September 2026

This Privacy Policy explains how Christopher Eagleson trading as Five Little Bakes collects, uses and protects personal information when you visit fivelittlebakes.co.uk, place an order, contact us, sign up for marketing, or enquire about event and function chef support.

For UK data-protection purposes, Christopher Eagleson trading as Five Little Bakes is the data controller for personal information where we decide how and why it is used.

Who we are

Christopher Eagleson trading as Five Little Bakes
41 Jubilee Avenue
Lisburn
BT28 1EB
Northern Ireland

Email: fivelittlebakes@gmail.com

Information we collect

Depending on how you use our website or contact us, we may collect your name, email address, telephone number, billing or delivery address, order and transaction information, messages you send us, event or function enquiry details, marketing preferences, and technical information such as your IP address, browser, device and website usage information.

Payments are processed through Shopify and the payment providers offered at checkout. We do not need to receive or store your full payment-card number.

If you voluntarily provide information about an allergy or health condition, this may amount to special-category personal data. We use only the information reasonably necessary to respond to your food-safety enquiry or deal with the relevant order, and where required we rely on your explicit consent to process that information.

Why we use your information

We use personal information to process and deliver orders, take payment, provide customer service, answer allergen and delivery enquiries, respond to event and function chef-support enquiries, send marketing you have chosen to receive, operate and secure our website, prevent fraud, and maintain appropriate business, tax, accounting, food-safety and legal records.

Our lawful bases

We rely on different lawful bases depending on what we are doing.

We rely on contract where information is needed to take steps at your request, process an order or provide an agreed service.

We rely on legal obligation where information must be retained or processed to comply with tax, accounting, consumer, food-safety or other legal requirements.

We rely on legitimate interests where reasonably necessary to operate and protect Five Little Bakes, answer enquiries, maintain appropriate records, prevent fraud and improve customer service, provided those interests do not override your rights.

We rely on consent where consent is required, including optional marketing communications and non-essential cookies where applicable. You can withdraw consent at any time.

Who we share information with

We share personal information only where reasonably necessary to operate the business or comply with legal obligations.

This may include Shopify, payment providers, postal or courier providers, website or email service providers, professional advisers, insurers, and government or regulatory authorities where required by law.

Our website may contain links to Instagram, TikTok, TinyLife and other third-party websites. Those organisations operate under their own privacy policies.

Shopify

Our online store is hosted by Shopify. Information provided through the store is processed using Shopify’s systems so that our website, checkout, payments and orders can operate.

Shopify and some other technology or payment providers may process information outside the United Kingdom. Where UK data-protection law requires safeguards for international transfers, we rely on the safeguards or lawful transfer mechanisms provided by the relevant service provider.

More information about Shopify’s use of customer information is available through Shopify’s own consumer privacy information.

Shopify Network Intelligence

Five Little Bakes uses Shopify Network Intelligence, which allows Shopify to use certain customer interaction data together with data from other Shopify merchants to provide enhanced services such as improved store functionality, fraud protection, personalisation and advertising features.

Where consent is required, Shopify respects the choices you make through our cookie banner.

You can learn more about how Shopify uses your personal information and exercise applicable privacy rights through the Shopify Privacy Portal.

Cookies

Our Shopify website uses cookies and similar technologies.

Some cookies are necessary for functions such as website security, shopping basket and checkout. Other analytics or marketing technologies may require your consent.

Where consent is legally required, non-essential cookies should not be used until you have been given an appropriate choice.

You can also control cookies through your browser settings.

Marketing

If you sign up for Five Little Bakes news or Drop notifications, we may use your email address to send the communications you requested.

You can unsubscribe at any time using the unsubscribe link in a marketing email or by contacting us.

Opting out of marketing does not stop essential communications relating to an order you have placed.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for any additional period required by tax, accounting, food-safety or other legal obligations, or where necessary to deal with potential legal claims.

Routine enquiries that do not result in an order or booking will be reviewed and deleted when they are no longer reasonably required.

Your rights

Depending on the circumstances, UK data-protection law may give you rights including access to your personal information, correction of inaccurate information, deletion, restriction of processing, data portability and objection to certain processing.

Where we rely on consent, you can withdraw that consent at any time.

To exercise a privacy right, email fivelittlebakes@gmail.com. We may need reasonable information to verify your identity.

Complaints

If you are unhappy with how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data-protection regulator.

Security

We take reasonable steps to protect personal information and use Shopify and other service providers designed to support secure ecommerce.

No internet service can guarantee absolute security, so please avoid sending unnecessary sensitive information through ordinary email or website forms.